Client Case Study

Jen Zagorsky of Bright HQ Organizing Co.


From an exhausting cycle of time guilt and continuous highs and lows — to rarely working after hours, to have more time for her family and herself, and a continued increase in company profits.


Jen Zagorsky is the owner of Bright HQ Organizing Co., a professional organizing service that provides de-cluttering, downsizing, organizing and relocation services for the home or office. They handle all areas of organization in the home including closets, home offices, kitchens and garages.

“When I first spoke to Nadine and Derek about what they could do to help me, I thought it sounded too good to be true and seemed a little far-fetched. But deep down I really wanted to believe it was possible. What surprised me the most is that ALL the goals we talked about actually happened.

The positive impact of their coaching is so far beyond what they could ever know. Everything that they've done for me has rippled out in a positive way to thousands of other people. I am very grateful to them. Every penny I spent on coaching with Nadine and Derek was 100% worth it.

Client Goals


To embrace her new brand and learn how to sell to more high-end clients.

To even out the exhausting highs and lows.

To solve the time guilt she was feeling and find compassion for herself.


“Before meeting Nadine and Derek, I had a constant cycle of time guilt. When I was working, I felt like I was neglecting my kids. When I was with my kids, I felt like I was neglecting my business.

A huge concern was the constant highs and lows. I would panic in busy times and in slow times. Instead of enjoying the downtime, I felt resentment towards my family because I felt I needed to be getting more business. I wanted more downtime but was stuck in thinking I had to work harder and work more. I was caught in a really tough cycle of never feeling settled and never good enough. It was creating a lot of sadness, frustration and confusion. It was exhausting.”

Ascend Solutions

We used our proprietary Time Mastery Method™ with Jen Zagorsky and can do this with you, too:

01. Get clear about what you want, next.

We started with a strategy day to help her confidently identify and clearly articulate what she really wants. She was so chained to her business that she had lost touch with what wanted, what TRUE success looks like for her. We uncovered her goals and dreams for each of the 4 Pillars of Time Mastery™: her life, her relationships, her business and her team. Then, we got to work by helping her turn her goals and dreams into her reality.

02. Reimagine and redesign your time and energy.

We wove her goals and dreams into the fabric of her business and life, and created her unique Entrepreneurial Time Rhythm. We custom designed her calendar with what lights her up, gives her energy and brings her joy, both at work and outside of it. She made confident, deliberate decisions about her time, in a way that created MORE time. We supported her to build the supporting structures and systems needed inside of her business. This is where Business With Breathing Room started to become a reality.

03. Take brave action to create what you want.

We gave her ongoing coaching and accountability support to successfully implement the changes in her schedule, operations, team and leadership. As she witnessed tangible evidence that her vision was becoming a reality, she took further brave actions. Using our Ridgewalk Decision-Making System, she rewired her mind to masterfully make bold decisions, have challenging conversations with poise, and confidently lead her team.

“I loved having access to both Nadine and Derek. I loved the dichotomy of approaching a problem from two completely separate ways.

One issue I brought to them was with my weight and poor eating. In two weeks I had one call about this issue with Nadine and another call with Derek. My call with Nadine was emotionally focused, looking at where this was coming from and why those feelings were showing up. Two weeks later Derek helped me come at it from the neuro pathways and why my brain works the way it does. I loved the dichotomy of approaching a problem from two completely separate ways. One was emotions and one was science. Both sides of the coin were valid and equally valuable.”

Client Results


To embrace her new brand and learn how to sell to more high-end clients.

I created huge confidence in who I am and what I do. I now own my zone of genius of what makes me different and special from any other organizer. What Nadine and Derek did for my brain is what I do physically for people in their homes. It completely changed how I felt about myself, how I talked about my business and how I sold my business. When I started working with Nadine and Derek, I was selling services at $4-5K. They helped me step into $20K sales and last year we moved up to $40K sales. I doubled my revenue, when before I was having only a 10% increase year-over-year.”

To even out the exhausting highs and lows.

I fell in love with my business again. I now help people in a much bigger, deeper way. A huge part of the support they gave me was creating my unique self-leadership toolkit. Before I would get stuck in the highs and lows and flail and hope. I’m much more grounded now. I know there's a ladder in the depths and what to do to get to grab the first rung and step out of it. It created a sense of resilience because I know exactly what I can lean into when I'm feeling the painful parts of life. That's the biggest thing that I get to take forward forever.”

To solve the time guilt she was feeling and find compassion for herself.

“I have more faith, trust and acceptance for myself and who I am, and in my decisions and my actions. I rarely worry about what people think. I have found how to put myself in the mix instead of me always giving, giving, giving outward. I now fill my own cup and take care of me. I rarely work after hours, have more time with my family, and my profits continue to increase. I am a better human being, a better mother, and a better business owner.”

Nadine & Derek’s Superpowers

“Nadine’s ability to really get deep into what's really going on…

Sometimes I wouldn't have the language to understand what I was feeling or what was happening. Nadine will hear something on the surface and finds a way to get to the heart of the matter and describe what's going on. She has a way of verbalizing things and summarizing things in a really succinct, deep way.”

“Derek's superpower with me was his ability to push me in a way that was forcing me to think a different way….

I'd ask him, “What should I do with this client?” and he'd say, “What do you think you should do with this client, what’s your instinct?” He asked me to dig deeper and was always there to say here’s how he’d approach it. He’d call it out if he sensed my instinct was based in fear and not facts. He’d draw me back to the reality of what was actually happening instead of worrying about all the scenarios.”

Watch now

Jen Zagorsky, owner of Bright HQ Organizing Co., talks about her experience working with Nadine and Derek Nicholson of Ascend Leadership Co.

“Before I would flail and hope. Now, I know how to get to the first rung of the ladder to start stepping out of it. It created a sense of resilience and ‘groundedness’ because I know what I can lean into when I'm feeling the painful parts of life, which are just going to continue happening. That's the biggest thing that I get to take forward, forever.”

“The tools I learned from Nadine and Derek have impacted my life, my family, my children, my husband, and me personally. I'm very grateful and appreciative of the work we did together.”

At Ascend Leadership Co., Nadine and Derek Nicholson help powerhouse, high-earning entrepreneurs, founders, and CEOs to build a successful business AND a successful life at the same time

Using our signature Time Mastery Method™, we help clients to climb out of the “middle zone” of time stress and burnout, redesign their calendar, and leverage their team – so they can have better health, stronger relationships, enjoy work again, and make more money, all at once.

Our clients now live in complete integrity between what they SAY matters most and what they actually DO with their time. They create (seemingly) “Impossible Freedom” – being fully available for what matters most, experiencing spaciousness and flexibility in their schedule, and feeling truly present in their relationships – while also climbing to never-before-seen levels of business success.

Let’s have a coffee date and we’ll help realize your “someday” dreams, NOW.